Where there is good, there is also bad – and that certainly seems to be the case with the internet and cybercrime. The expansion of the internet and the fact that more and more businesses have an internet presence has unsurprisingly led to a similar increase in hacking and other criminal activities where data is stolen and made use of by criminals working from afar.
If you are a business owner you need to think about the amount of personal information you are asking your customers to share with you. Is it entirely necessary to have everything you are asking for? If it is, you need to make sure you are protecting your customers in every way that you can.
Some companies take the stance that they will pay for any losses derived as a result of any personal data being used or accessed by hackers, but that isn’t the right way to proceed. What message does that give to your clients? You want them to know that you are protecting them as much as possible from the word go – they don’t want to know that there is any risk at all.
It’s clear that there are plenty of potential risks to any kind of personal data held or exchanged by websites and their users, whatever the type of business may be. The worst end of the scale points to identity fraud, which can cause misery for thousands of people every year. While everyone should take adequate measures to ensure their data is safe whenever they go online, it is also the responsibility of every single business who has a website to ensure that the site is as secure as possible when it comes to taking care of their customers.
There is no doubt that internet security is big business; it’s simply not possible to protect your website and business free of charge. The best starting point is to analyse the kind of data your business handles, and get the experts in to see where your weak points are and minimise the potential risk that is posed.
It can be seen then that the risk to the security of your own personal data will vary depending on what website you go to. Some will have all the whistles and bells they can possibly use, making your data very safe. But others leave a lot to be desired, so as an individual it pays to be careful.
Taking that individual point of view and holding it up to your own business is very often one of the best ways to plug all the holes you can. Ask yourself what you would think of your business if you were one of its clients. Would you feel that your data was safe in its hands? If you wouldn’t, then clearly it is time to do something about it.
The message is clear – whatever you are doing to protect the personal data of your customers, find out if you should be doing more.